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Company Name

BDSWISS

Phone Number

049-328-328

Company Place

Prishtinë

Support Agent

Support Agent

Information

Publish Date

10.01.2019

End Date

17.01.2019

Categories

Call Center

Job Places

Prishtinë

Job Description

Support Agent (Prishtina)

BDSwiss is one of Europe’s leading financial institutions specializing in Forex/CFDs trading.

Job description:

  • Provide support to customers via email and live chat
  • Resolve client queries and provide support when required
  • Offer support to the sales department
  • Ensure that all client’s requests are processed on time with no delay
  • Provide high quality customer support during the account opening stages as well as throughout the existence of the trading account

Requirements:

  • Previous experience of working in a customer support position within FX industry will be considered an advantage
  • Business fluency in the English language ( both written &verbal skills)
  • Excellent writing skills
  • Good time management
  • Ability to prioritize
  • Initiative to response immediately with professional manner
  • Ability to work in shifts – either Mo. - Fr. 09:00 - 17:00 /or/ 09:30 - 17:30 and 1-2 times a week 11:00 - 20:00

If you think that you are the right person for our team in Prishtina, please send your CV in English until 16.01.2019 to: g.shala@bdswiss.com Contact: 049-328-328

Note: We will take in consideration the applications that are in English language and contact only the selected candidates.

Expired

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