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Company Name

Deloitte Kosova sh.p.k.

Phone Number

+ 381(0)38 760 300

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Job Description

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Deloitte is a leading professional services Firm in Kosova, specialized in Audit, Tax and Legal, Consulting and Financial Advisory Services. At Deloitte Kosova we provide powerful business solutions to some of the country’s most well-known and respected companies, and foreign investors. We are currently looking for a staff member to join the Firm in the position of a:


 As a Receptionist you will be the first point of contact of Deloitte Kosova and be able to confidently and positively communicate with staff, clients and suppliers at all levels. Additionally, you will provide general administrative and clerical support, including:

  • First point of contact for visitors to the office, which will include meeting and greeting clients;
  • Acting as a point of contact for all incoming telephone enquiries and personal callers (Answer telephone, take messages, transfer calls and provide information to other departments upon request);
  • Handling and distributing incoming and outgoing pouch;
  • Keeps up to date records and handle audit engagement correspondence and related task and other functions accordingly;
  • Keeps up to date records in the archive;
  • Updates extensions of Deloitte employees, clients contact numbers and any other relevant data;
  • Making travel arrangements including booking flights, hotels etc; 
  • Assisting staff with basic administration and tasks including photocopying, faxing and other related admin tasks;
  • Assisting administrativestaff, including office utilities, services, cleaning and maintenance;  
  • Maintain use of facilities schedules, including conference rooms; 
  • Ensuring any office related issues encountered through your role are communicated to the Management Team; 
  • Ordering office stationery and other general office supplies and equipment and ensuring supplies are kept at a consistent level; 
  • Responding to straightforward correspondence through email, written, telephone communication; 
  • Assisting with other admin duties as required;

Qualifications: To be considered for this position, you must demonstrate skills and experience in the following areas:

  • Fluent in English Language;
  • Preferably graduated from the university;
  • A positive attitude to dealing with people including staff, clients and suppliers at all levels;
  • Ability to effectively communicate by telephone, face to face, email and written, and the ability to work within a team; 
  • An excellent telephone manner and strong interpersonal skills;
  • Knowledge and ability to use proficiently standard office computer software, including word-processing, databases and spreadsheets; ability to use email and Internet applications;
  • Well-developed organization and time management skills, and the ability to work on own initiative, accurately to tight deadlines, and to prioritize between conflicting demands;
  • Ability to work independently, including maintaining filing systems, databases and straightforward diary management;
  • Ability to engender and maintain trust and confidentiality in the provision of administration support;


At Deloitte, our professional development focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. From on-the-job learning experiences to formal development programs our professionals have a variety of opportunities to continue to grow throughout their career.

How to apply:

If you have the experience and attitude, and you are ready for a career with a dynamic organization in an environment that fosters professional development and accelerated career advancement potential we look forward to hearing from you.Please send your CV and a motivation letter at the following email address: abasha@deloittece.com
The application deadline is 20 August 2017. Only shortlisted candidates will be contacted.